COVID-19 Update

We hope that you and your family are staying safe.

 

We are experiencing dispatch delays in our warehouse due to reduced staff capacity and increased order volume. Couriers are also experiencing delays and congestion while they catch up on a massive backlog of orders.

Please be patient with couriers and our customer care team as we do our best to get your order to you quickly.

 

Our current Status:

  • We are open for business - Our customer care team is available during business hours via Live Chat 7-Days. Live chat is the best method for contacting us during this time.
  • Our warehouse is open and fulfilling orders, however, fulfilment times may be delayed to 5+ working days.

 

Shipping partner status: 

Please be advised these ETAs are best-case scenarios. Please plan for longer delivery times with the current courier backlog.

  • Sydney Metro, NSW -  12-14 business days
  • Melb Metro, VIC-Regional, QLD, SA, WA, TAS, NT – 14-28 business days
  • International – 14-28 business days

We are sorry for any inconvenience the shipping delays might cause you.

Thank you for your understanding.