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Many, but not all spas, come with UV sterilization systems.
UV systems in spas can kill 99.9% of water borne viruses and bacteria, including the real tough bad guys like Giardia and Crypto sporidium viruses. This helps to keep water crystal clear while reducing the amount of spa chemicals used.
As with most things UV sanitiser systems may require maintenance from time to time to keep benefiting from their advantages. Typically there is one only thing that goes wrong with UV systems and that is the ultraviolet lamp which needs to be replaced every 2 years to keep it running effectively.
The video below shows you how to change the UV lamp in your Vortex spa.
The UV lamp in your spa should be replaced every two years to get the optimal performance and best water clarity.
No lamp (bulb) lasts forever and UV bulbs are no different. Eventually UV lamp will exceed their life span and go dark at which time the sanitising effect stops and chemical usage increases in an attempt to maintain clear water.
With most systems, failure of the ultraviolet lamp will be indicated by shrill whistle coming from under your spa. This is your indication that it is time to replace your UV lamp. Once you open the cabinet to your spa you may find an additional indicator light.
Many popular spa pools hot tubs brands now come with UV sanitising systems including Vortex®, Jacuzzi® and many others.
Jacuzzi® ClearRay® is the UV sterilisation system that is used in Jacuzzi® spa pools. It uses similar technology to other UV water purification systems that are used in other spas. Jacuzzi ClearRay® UV bulb replacement.
Ultraviolet(UV) spa sanitisers deploy a non-chemical process that uses germicidal UV light rays to sanitise water in spas. Think Death Ray for microbes.
Maybe it is an accident of evolution or just bad luck for microbes but the energy of some chemical bonds in DNA and RNA matches that of the UV radiation. The energy from the radiation is just right to break some of the chemical bonds. The result is that the micro organisms, such as algae, bacteria, viruses, cysts and protozoa, cannot reproduce and are killed.
What is sad news for micro-organisms, is great news for spa owners everywhere. Additionally the highly concentrated electromagnetic energy also destroys organic matter, eliminating the formation of dangerous chlorine by products.
Although the science behind UV spa sanitisers sounds like it is out of your favourite futuristic science fiction movie, in fact you will find it has been purifying drinking water and public swimming pools around the world for nearly 60 years. UV sterilization kills 99.9% of water borne viruses and bacteria, including the real tough bad guys like Giardia and Crypto sporidium viruses. For this reason, it is now mandatory on public swimming pools in many states in the US.
A UV sanitiser is not absolutely essential in a spa - and many lower end spas on the market do not include a UV system. Without UV, more attention and care is needed with your normal sanitising chemicals and water maintenance to ensure your water is kept crystal clear and free from bacteria.
It is possible to retrofit a UV steriliser to some spas if they don't currently have it fitted.
Yes, you definitely need to sanitise your spa even if you have a UV system installed. UV can help kill some of the bacteria and microorganisms in your spa water, but it is not sufficient as a the only disinfectant in your spa water, so you'll still need to use some form of chemical sanitiser alongside UV.
Please note, you should always follow the recommended dosage instructions on the back of your chemical labels.
Please note, if you have a Vortex Neon spa, or are not comfortable opening up your spa cabinet, you will need to call a spa technician to help you change the lamp.
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PO BOX 2040
Gateshead, NSW 2290
ABN: 32 163 049 232
If your item is in stock it will usually be picked and dispatched within 3 business days.
Some Australian couriers are experiencing delays and congestion and staff shortages due to Covid-19 cases. Refer to our delivery update for more details.
Please note that Spa Store does not take responsibility for delays in the delivery of your order due to factors that are outside of our control such as Covid-19 lockdowns, courier delays or strike action.
We take pride in our reputation for quality and value. If for any reason you are dissatisfied with a purchase we´ll assist you with a prompt refund provided the item is in new condition with un-opened packaging.
You must open your shipment immediately after receiving it to inspect that all parts ordered are correct. Please inspect for any signs of damage. If you received damaged goods from us you must contact us within 7 days of shipping.
Returns fall into three categories: Products may be returned because they are:
All products being returned must be in new condition, and include any retail packaging, manuals, or other included items to qualify for a refund or exchange.
We undertake to then exchange or reimburse you the price of all the products. You may be charged a restocking fee depending on the reason for the return unless a subsequent order to the same or greater value is placed, or alternatively, a credit to that value can be placed on your account for future use within a maximum time period of 12 months. You will be responsible for the cost of the return shipment unless the return is due to return reasons 2 or 3. Specific return notes and exclusions: To be eligible for return, all parts must be unused and in new condition.
To be eligible for return, all chemical containers must be unopened.
To be eligible for return, all filters must be unused and still completely wrapped.
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Spa Store will not be responsible for the return of a spa cover unless there is a manufacturer's defect. If a spa cover is mis-ordered or mistakenly measured spa store will not refund or exchange. This includes but is not limited to stock and generic covers as well as custom-made covers unless the cover has been made to dimensions other than those agreed to at the time of order. When custom covers are made they are made to the dimensions that you provide. By completing and paying for your order you are agreeing that you have checked your measurements and that they are correct. The measurements that you provide are what your cover is built to.
It is your responsibility to determine that the part ordered is correct. If you are unsure about a product you wish to purchase, please contact us BEFORE you order. Do not guess what part is required. Our friendly staff are happy to assist in identifying parts via emailed images, but cannot be held responsible for misidentifying your part where the images or information supplied stop us from identifying the product or when an alternate possible match to an obsolete part is suggested. We will provide emailed links to the part suggested for YOU to confirm identification before ordering. If you don´t want to take the risk of ordering an incorrect part, please employ a local competent spa technician to identify and carry out repairs. Installation of purchased goods It is assumed and required that a qualified tradesperson is employed in the installation of electrical goods. It is illegal and dangerous to carry out any electrical work without the appropriate qualifications. You must ensure that your qualified tradesman accurately identifies the required part to affect repair, as any electrical/electronic component including circuit boards purchased from us CANNOT be returned if it shows signs of installation, for the reason of incorrectly ordered / no longer required.
Easy Exchange: We will gladly exchange an incorrectly ordered item. You have 30 days from reception of the product to exchange it. See below for particular product exclusions. All products being returned must be in new condition and include any retail packaging, manuals, or other included items to qualify for a refund or exchange. You will be responsible for the return and replacement shipping. All items must be returned and shipping paid for before the replacement item is sent.
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Please note: Once we initiate the credit for your SpaStore.com.au return, the actual date that the refund is posted to your account is determined by the company which issued the original payment. Please be patient, it may take up to two billing cycles for the credit transaction to appear on your statement.
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Spa Store Pty Ltd
PO BOX 2040
Gateshead, NSW 2290
ABN: 32 163 049 232
Policy Version 2.0 April 2021
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